Organizations with a large supply base need a repeatable and reliable process for managing issues across the supply chain. Such a solution reduces cost and continuously improves quality.

JDM provides the Issue Manager application as part of its supply chain custom solution suite of offerings. Based on standard J2EE web technology, the solution is flexible and does not require complex and expensive products and integration.

The Issue Manager Web based application provides many benefits to corporations that work with Suppliers or Vendors on a day-to-day basis.  The application provides a solution for managing issues occurring in the supply chain.  This information is extremely useful to organizations interested in an achievable continuous improvement process.

The solution JDM offers can benefit a corporation and its supply base in many ways including the following

• Improving supplier sentiment by including them from the beginning in the problem resolution process.
• Provides a central source for supplier performance in relation to quality and delivery.
• Increases issue response timeliness.
• Reduces miscommunication of issue details.
• Improved productivity via a functional and user-friendly online application